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Privacy Statement


The following privacy policy covers all of the websites of New Market Holdings, LLC dba SmartHome Solutions USA and its subsidiaries, brands, and affiliate websites, the Mobile Services (as defined below) or desktop application services, software, or other materials or services made available on, from, or through the websites (collectively, the “Website(s)”). This Privacy Policy applies only to information collected by the Website(s). Please read this policy. If you have any questions or suggestions regarding our privacy policy, please contact us. By using the Website(s) you understand and agree to the Terms of Use and Privacy Policies.

To the extent prohibited by applicable law, SmartHome Solutions USA websites are not intended for and should not be used by anyone under the age of eighteen. To use the Website(s), you must either be (a) at least 18 years of age or the age of majority in your jurisdiction of residence (whichever is greater); or, (b) if you are between the ages of 13 and 18/the age of majority, you must have the consent of your legal parental or guardian consent to use the Website(s). If you are under 13 years of age, please do not use the Website(s). Our products are not directed toward children under the age of 13.

PLEASE NOTE THAT BY USING OR ACCESSING ANY PLATFORM TO WHICH THIS PRIVACY POLICY IS POSTED OR LINKED, YOU CONSENT TO THE TERMS OF THIS PRIVACY POLICY AND ANY UPDATES.



Collection And Use of Data.


Personal Data: SmartHome Solutions USA may collect and receive Customer Data and other information and data (“Other Information”) in a variety of ways. SmartHome Solutions USA collects, generates, and/or receives Other information, including (i) account information, (ii) contact information, (iii) usage information, (iv) cookie information, (v) third party services and data, and (vi) additional information provided to SmartHome Solutions USA through User Submissions.

SmartHome Solutions USA creates aggregate reports on user demographics and traffic patterns. These aggregated statistics are used internally to better provide services to users of the Website(s) and may also be provided to advertisers, sponsors, and partners. This allows SmartHome Solutions USA advertisers, partners, and sponsors to advertise more effectively, and allows our users to receive advertisements that are pertinent to their interests and needs.

Aggregate and Anonymous Data: We also may collect certain automated information (i.e. generic information that does not identify you personally) when you visit any of our web pages such as the type of browser you are using (e.g., Internet Explorer, Safari, Firefox), the type of operating system or device you are using (e.g., Windows or Mac), geolocation data, and/or the domain name of your Internet service provider. Aggregate and Anonymous Data we may collect also might include, but is not limited to, the total number of visitors to the Website, the number of visitors to each page of the Website, device identifier and hardware information, IP address, browser type and language, cookie information, pixel tags, interactions such as traffic to and from including hyperlinks clicked, system type, whether or not you have enabling software to access certain features, access times, referring website URLs and other information about your interaction with us. We may analyze this data for trends and statistics. We may use such Aggregate and Anonymous Data to analyze trends to better administer the Website. We may use third party service providers to help us operate our business or administer activities on our behalf (including, but not limited to, processing payments on our behalf, sending marketing communications on our behalf, helping us to provide products/services, testing and analyzing our Website, creating or maintaining databases).

Ownership of Information


New Market Holdings, LLC dba SmartHome Solutions USA is the sole owner of the information collected on the Website(s). This information allows us to provide the services you have requested.



User Submissions


When submitting your information on our site, you authorize any necessary communications between yourself and SmartHome Solutions USA to provide the requested services. For example, SmartHome Solutions USA may send you emails related to the Website(s) (e.g., account verification, changes/updates to features of the Website(s), technical and security notices). Note that you may not opt out of these emails without requesting the removal of your customer record by emailing us at info@smarthomesolutionsusa.com.


SmartHome Solutions USA may offer certain services that are available via a mobile device or app, including (i) the ability to upload User Submissions to the Website(s) via a mobile device, (ii) the ability to browse the Website(s) from a mobile device (collectively, the ”Mobile Services“). If you use the Mobile Services, SmartHome Solutions USA may store information regarding your mobile device, including your device type and operating system, the advertising ID of your mobile device, location services, or in other applications as permitted by the functionality of such mobile device. In addition, SmartHome Solutions USA may access, collect, monitor, store on your device, and/or remotely store one or more “device identifiers.”


Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by SmartHome Solutions USA. A device identifier may deliver information to SmartHome Solutions USA or to a third party partner about how you browse and use the Website(s) and may help SmartHome Solutions USA or others provide reports or personalized content and ads. Some features of the Website(s) may not function properly if use or availability of device identifiers is impaired or disabled.



How We Use Your Information


SmartHome Solutions USA uses the information that you provide, or that SmartHome Solutions USA collects, to provide the services and features you have requested; to operate, maintain, and enhance the Website(s); to measure and improve the Website(s); to provide you with customer support; as well as to track user-generated content and users to comply as a service provider with the DMCA and other applicable laws. SmartHome Solutions USA uses the information to prevent potentially illegal activities. These efforts may on occasion result in a temporary or permanent suspension or termination of some functions for some users. SmartHome Solutions USA may contact you with announcements related to the Website(s) from time to time. You may opt out of all communications except essential updates on your account.

If you want us to stop using the personal information you provided in these ways, please contact us at info@smarthomesolutionsusa.com.

When you click on or otherwise interact with an advertisement on our Website(s) there is a possibility that the advertiser may place a cookie in your browser or the advertising ID for the Mobile Services and note that it meets the criteria they selected.

SmartHome Solutions USA may share User Submissions and your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that New Market Holdings LLC dba SmartHome Solutions USA is part of, or that become part of that group (“Affiliates”). Affiliates may use this information to help provide, understand, and improve the Website(s) (including by providing analytics) and Affiliates’ own services (including by providing you with better and more relevant experiences).



How We Share Your Information


We share information globally, both internally and externally with our partners in accordance with this policy. Your information may, for example, be transferred or transmitted to, or stored and processed in the United States or other countries outside of where you live for the purposes as described in this policy. These data transfers are necessary to provide the services set forth by our Terms of Service and this policy. At times, we may also share your Personal Data with third parties so that they may notify you of offers, products, and/or services that may be of interest to you. It is possible that we may rent, lease, or otherwise transfer your Personal Data to such third parties. We partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Our operations and maintenance contractors may have limited access to your Personal Data in the course of providing products or services to you. These contractors include vendors and suppliers that provide us with credit card processing, email distribution technology, services, and/or content for the operation and maintenance of our Website(s). Access to your Personal Data by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function. We also require that our operations and maintenance contractors 1) protect the privacy of your Personal Data consistent with this Privacy Policy, and 2) not use or disclose your Personal Data for any purpose other than providing us with products and services as required by law. We are committed to handling your customer information with high standards of information security. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.



Exclusions


This privacy policy does not apply to any information collected by SmartHome Solutions USA other than information collected through the Website(s). This privacy policy shall not apply to any unsolicited information you provide to SmartHome Solutions USA through the Website(s) or through any other means. This includes, but is not limited to, Content or other information posted to any public areas of the Website(s), such as comments, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and SmartHome Solutions USA shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.



Comments


In order to enhance their use of some Website(s), users can choose to leave comments on particular articles of interest. SmartHome Solutions USA does not endorse these comments as they are the opinions of users not associated with Push Interactive or its employees.



Mailing List


SmartHome Solutions USA may launch a mailing list for some or all of the Website(s). In order to sign up to receive regular emails, newsletters and the like from a mailing list from one of the Website(s), users must submit information including, without limitation, a valid email address and demographic information such as location and interests. This information will be used to assess general user interest in various internal and third party products and services. Users who choose to sign up for a mailing list will receive regular emails from the site, including new articles added to the site as well as emails from third party site sponsors. If you do not wish to receive emails from third party advertisers, you may submit an opt-out request by emailing us at info@smarthomesolutionsusa.com.



Cookies


SmartHome Solutions USA and some of its business partners (for example, advertisers) may use cookies on the Website(s) or advertising IDs for the Mobile Services (collectively, “cookies”). However, SmartHome Solutions USA has no access to or control over these 3rd party cookies, once we have given permission for them to set cookies for advertising. This privacy statement covers the use of cookies by SmartHome Solutions USA only and does not cover the use of cookies by any advertisers.

In addition, the Website(s) use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics and SmartHome Solutions USA’s business partners use cookies to help them analyze how users use the Website(s). The information generated by the cookie about your use of the Website(s) (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google and SmartHome Solutions USA’s business partners will use this information for the purpose of evaluating your use of the Website(s), compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google and SmartHome Solutions USA’s business partners may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s or SmartHome Solutions USA’s business partners’ behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, or by enabling the Do Not Track settings in your browser, however please note that if you do this you may not be able to use the full functionality of the Website(s). By using this Web site, you consent to the processing of data about you by Google and SmartHome Solutions USA’s business partners in the manner and for the purposes set out above.



Web Beacons


Some of our Website(s) may contain electronic images known as web beacons, which are also called single-pixel gifs. These images allow us to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your personal data, but they are a technique used to compile aggregated statistics about our Website usage. Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the web beacon residers. Some of our Website(s) may also contain web beacons placed there to help us determine the effectiveness of our advertising campaigns.



Third Party Advertising


Ads appearing on the Website(s) are delivered to users by third party advertisers including Google, among others. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you. This site allows third-party companies to serve ads and/or collect certain anonymous information when you and other Internet users visit. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this site and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third-party web beacon to collect this information.



Log Files


Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We may use a tracking utility that uses log files to analyze user movement.



Legal Disclosures


SmartHome Solutions USA may need to disclose personal information when required by law or legal process. SmartHome Solutions USA may also share information when it has a good-faith belief that such action is necessary: to comply with a current judicial proceeding, a court order or legal process served on any of the Website(s); to prevent fraud or other illegal activity; to prevent imminent bodily harm; or, to protect SmartHome Solutions USA and users from people violating these Terms.



Business Transitions


In the event SmartHome Solutions USA goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, or if SmartHome Solutions USA declares bankruptcy, SmartHome Solutions USA may transfer your personal information as part of the assets transferred.



Links


The Website(s) may contain links to other sites. Please be aware that SmartHome Solutions USA has no control over and is not responsible for the privacy practices or content of such other sites. SmartHome Solutions USA has no control over and is not responsible for the privacy policies or content of such sites. We encourage our users to be aware of that when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by New Market Holdings LLC dba SmartHome Solutions USA and its subsidiaries.



Notification of Changes


Whenever SmartHome Solutions USA changes its privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate.



Violations of this Policy


SmartHome Solutions USA will terminate your access to the Website(s) if, under appropriate circumstances, SmartHome Solutions USA determines you violated this privacy policy.



Registration


In order to use this website in its entirety, a user must first complete the registration form. During registration a user is required to give certain information (such as name, email address, birth date, etc.). This information is used to contact you about the products/services in which you have expressed interest.



Orders


We may request information from you on our order forms. To purchase products or services from us, you must provide contact information (such as name and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we may use this information to contact you.



How You Can Manage the Data We Collect.


We provide you with the ability to access, port, rectify, and/or erase your data. We will endeavor to delete your personal data promptly upon your verified, written request. A request may be considered verified if submitted from the associated email address. At any time, you can contact our designated request address, info@smarthomesolutionsusa.com, to manage your data and/or how we, as a data collector, controller, and/or operator, share it. Information we receive about you (including financial transaction data related to purchases made with Facebook) can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm.

For instructions on how you can access the Personal Data that we have collected about you online, or how to correct any errors in such information, please send a verified request by email to info@smarthomesolutionsusa.com. You may also opt out of any future contacts from us at any time by emailing info@smarthomesolutionsusa.com. Please understand it may take up to 10 business days to unsubscribe you from all communication.

To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.



International Users.


We are headquartered in the United States. If you are visiting our Website(s) from a location outside of the United States, your connection will be through and to servers located in the United States, and all the information you provide will be processed and securely maintained in our web servers and internal systems located within the United States. By using our services you authorize and specifically consent to the transfer of your personal information to the United States and its storage facilities and use as specified above when you provide such information to us. You acknowledge that your personal data may be accessed by us or transferred to us in the United States and to our affiliates, partners, and service providers who are located around the world; and that your personal data will be transferred to, and stored and processed in, the United States or elsewhere in the world where our servers are located.

For purposes of the EU's General Data Protection Regulation 2016 (the "GDPR") the data controller of the data subject’s personal data is SmartHome Solutions USA. Please contact our Data Privacy Officer at info@smarthomesolutionsusa.com.



Security.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.



Special Note for Parents.


Our services may not be used by anyone under the age of 13. If you have concerns about this site or its services, wish to find out if your child is a member or has registered for one of our services, please contact us at info@smarthomesolutionsusa.com. If you believe that your child under 18 has gained access to our site without your permission, you may contact us info@smarthomesolutionsusa.com.

To protect your privacy and security of all users, we may take reasonable steps to help verify your identity before taking action.



Special Note To Residents of California


Residents of California may take advantage of the following rights:

- You may request, up to two times each year, that we disclose to you the categories and specific pieces of personal information that we have collected about you, the categories of sources from which your personal information is collected, the business or commercial purpose for collecting your personal information, the categories of personal information that we disclosed for a business purpose, any categories of personal information that we sold about you, the categories of third parties with whom we have shared your personal information, and the business or commercial purpose for selling your personal information, if applicable.

- You may also request that we delete any personal information that we have collected from or about you. Note that there are some reasons we will not be able to fully address your request, such as if we need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, or to comply with a legal obligation.

- You may request to opt out of SmartHome Solutions USA sale of your personal information to third parties, and to our affiliated companies that do not share the same brand name, for their direct marketing purposes. This means that, if you opt out, going forward, we will not share your information with such third parties to use for their purposes unless you later direct us to do so. To effect the opt out, please click here or contact us at 1-855-40-SMART.

- To take advantage of your access and deletion rights, please click here or contact us at 1-855-40-SMART. For verification purposes, please provide your name, address, telephone number and email address. Further information may be required for verification. We value your privacy and will not discriminate in response to your exercise of your privacy rights. We will respond to your access and deletion requests within 45 days of receipt of your request, after proper verification, unless we need additional time, in which case we will let you know. We will respond to your opt of sale requests as soon as reasonably possible.


For purposes of compliance with the California Consumer Privacy Act, in addition to the further details as described throughout this Privacy Policy, we make the following disclosures:

- We collect the following categories of personal information: Identifiers/Contact Information (like your transaction history and service usage), Commercial information, Internet or other electronic network activity information, geolocation, visual and audio information, and profiles and inferences drawn from the above.

- We sell the following categories of personal information: Identifiers/Contact Information, Internet or other electronic network activity information, and inferences drawn from the above. We have sold these categories of information in the preceding 12 months.

- We disclose the following categories of personal information for a business or commercial purpose: Identifiers/Contact Information, Commercial information, Internet or other electronic network activity information, geolocation, visual and audio information, and inferences drawn from above



Contact Us.


You can contact us online or by mail at:
New Market Holdings LLC
PO Box 27654
Wilmington, DE 19971
Last Updated 2/5/2020